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Trustoo and Loloyal Integration Guide

Overview​

Integrate Trustoo with Loloyal to reward customers with points for leaving reviews, enhancing your loyalty program, and increasing review collection rates.

Integration Steps​

1. Install Loloyal​

Download and install the Loloyal app from the app store if you haven't already.

2. Navigate to Integrations​

Open the Loloyal app and locate the "Integrations" section in the navigation menu.

3. Find Trustoo Integration​

Scroll through the available integrations until you find Trustoo.

4. Begin Setup​

Click the "Setup" button next to the Trustoo integration.

Loloyal Integration Setup

5. Configure the Integration​

Click "Configure" to proceed with the setup.

Configure Integration

6. Select Review App​

In the "Select review app" dropdown menu, choose "Trustoo".

Select Trustoo as Review App

7. Complete Integration​

Your Loloyal and Trustoo accounts are now integrated! You can now customize your points system directly on the current page.

Benefits of Integration​

Key Advantages​

  • Reward customers for leaving reviews
  • Increase review submission rates
  • Build customer loyalty
  • Create a virtuous cycle of engagement
  • Track review-based rewards in your loyalty program

Best Practices​

  • Set clear, attractive point rewards for reviews
  • Make the review process simple and straightforward
  • Communicate the rewards clearly to customers
  • Regularly review and adjust your points system

Customization Tips​

  • Vary points based on review length or quality
  • Offer bonus points for detailed, helpful reviews
  • Consider additional rewards for high-rated reviews

Troubleshooting​

  • Ensure both apps are up to date
  • Check integration settings carefully
  • Verify point allocation is working correctly

Support​

If you have any questions about the integration or how to optimize your loyalty program with reviews, feel free to contact the Loloyal support team for assistance.

Next Steps​

  • Test the integration thoroughly
  • Monitor review submission rates
  • Gather customer feedback on the new rewards system
  • Continuously refine your approach