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Source Language Feature Guide

Overview​

The Source Language feature allows you to view and manage reviews in multiple languages that you've configured in your Shopify store. This powerful multilingual capability enables you to effectively engage with your international customer base.

How It Works​

Step 1: Add Languages in Shopify​

First, add your desired languages through the Shopify Languages section

Add Languages in Shopify

Step 2: Access Source Language Dropdown​

In the Review Management Dashboard, click the "Source language" dropdown

Source Language Dropdown

Step 3: Select Language​

  • Choose your preferred language from the list of added languages
  • The review interface will instantly display reviews in the selected language

Key Benefits​

1. View Translated Reviews​

  • See how your store's reviews appear to customers in different languages
  • Verify translation quality
  • Understand customer experience across various markets

2. Multilingual Editing​

When you select a specific language and edit a review:

  • Directly edit review content in the selected language
  • Save changes specific to that language version

3. Streamlined Management​

  • Manage reviews across all supported languages
  • Use a single dashboard
  • No need to switch between different store views or interfaces

Best Practices​

  • Regularly review translations
  • Ensure consistency across language versions
  • Verify the accuracy of automated translations
  • Engage with customers in their native language

Advanced Features​

  • Compare reviews across different languages
  • Identify cultural nuances in feedback
  • Optimize product descriptions based on multilingual insights

Troubleshooting​

  • Ensure all languages are correctly configured in Shopify
  • Check translation settings
  • Verify app integration
  • Contact support if language display issues occur

Optimization Tips​

  • Use multilingual reviews for product improvement
  • Understand global customer perspectives
  • Tailor marketing strategies to different language markets

Compatibility​

  • Works with Shopify's multilingual setup
  • Supports multiple language configurations
  • Seamless integration with review management system

Future Considerations​

  • Continuously update and refine multilingual capabilities
  • Explore advanced translation technologies
  • Enhance cross-language review insights

Support​

Need assistance with multilingual review management?

  • Consult our documentation
  • Contact customer support
  • Explore advanced language features

Conclusion​

The Source Language feature empowers you to effectively manage and understand customer reviews across different languages, providing a comprehensive view of your global customer experience.